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HJI’s training philosophy is embodied within its quality system.
First, we ensure that every employee has the correct skill set to perform
the assigned job. Any gaps between position requirements and individual
capabilities are identified through pre-hiring and/or periodic performance
evaluations. Individual shortcomings will be satisfied through scheduled
training. Consistent with our company objectives for continuous improvement,
we employ a team approach to problem solving and process improvement.
We use the performance measurement outcomes of our business to focus subject
area training of our managers and employees.
We realize that a career path, training and staff recognition are huge
motivating factors for employees. As we hire new team members, we help
them identify the path and training that will position them for increasingly
responsible internal job openings. We firmly believe that cross-training
opportunities lead to career development and personal growth. This also
serves as a contingency plan for HJI, in the event of turnover or employee
absenteeism. Investing in personal development programs such as motivational,
sales, and technology training provides a broader understanding and creates
a sense of ownership in the business.
We will focus on training our employees, supervisors and other management
personnel to perform at a level that will exceed our customers’
expectations. We use the performance measurements of our operations to
focus training on specific subject areas. In addition,, this performance
-tracking
HJI believes its employees are the driving force behind our success.
We have taken every precaution to ensure that the hiring process for all
third-party logistics operations is consistent with our quality recruitment
procedures and conforms to our customer’s requirements. Our desire
is to hire quality candidates to become part of HJI and equip them with
the tools needed to become significant contributors to our success. Each
employee participates in a progressive training and development program
designed to fit their role within the company. To ensure that employees
at all levels of the organization remain ahead of the curve on industry
trends, we identify and utilize outside resources such as seminars and
workshops to keep skills current. Conflict and stress management, workplace
diversity, warehouse productivity as well as computer training are examples
of the training courses that we offer our employees.
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